At Quartz Wealth Management (Quartz Wealth) we help people make astute financial decisions that are aligned to their lifestyle ambitions.
Quartz Wealth Management Limited (FAP FSP54701) holds a licence issued by the Financial Markets Authority (FMA). to provide financial advice.
This licence is subject to conditions contained within the Financial Markets Conduct Act 2013 (‘the Act’), imposed by regulations and imposed by the (FMA) under section 403 of the Act. The standard conditions of the licence are set out by the FMA.
Quartz Wealth Management Limited
Level 3, 159 Hurstmere Road
09 486 9785
Quartz Wealth primarily provides advice to our clients about their financial planning and projections, investment planning, investment solutions, cash and debt management, cashflow analysis and savings.
Where our financial advisers provide financial advice in relation to managed funds, direct equities and bonds, KiwiSaver, private equity and venture capital investments, the advice will be about financial products from a broad range of providers which are on the Quartz Wealth Approved Product List (APL). The Quartz Investment Committee (QIC) selects and monitors all financial providers and products on the APL.
Our advisers also provide estate planning, asset protection, insurance and mortgage advice that is strategic and general in nature. We do not recommend specific insurance or mortgage products and where appropriate we will recommend clients to a suitable specialist.
The nature and scope of a client’s engagement with Quartz Wealth will be detailed in the Letter of Engagement.
To ensure that our financial advisers prioritise the client’s interests above their own, we follow an internationally recognised professional advice process to ensure our recommendations are made on the basis of the client’s goals and circumstances.
Quartz Wealth Management Limited, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.
We are required to:
This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.
Quartz Wealth is a fee for service provider. This means that Quartz Wealth Management is remunerated through the fees that clients pay. Quartz Wealth employees are remunerated through a salary and do not receive any commissions from product providers.
Fees for our financial advisory services are typically one of the following three categories:
In all cases, the fees are explicitly disclosed in the relevant Letter of Engagement, Client Agreement, Investment Proposal, or Investment Policy Statement.
We take any perceived or real conflicts of interest very seriously and have a dedicated policy for dealing with such issues whereby we avoid, disclose and/or manage any conflicts so that our client’s interests are placed first and foremost.
Neither Quartz Wealth, nor any related persons, is an issuer of or has an interest in the provision of financial products.
Neither Quartz Wealth, nor any related persons, accept commissions when selecting financial products.
Any fund manager rebates are credited to clients’ accounts.
If you have a problem, concern or complaint about our financial advice service you can contact us at:
Quartz Wealth Management Limited
PO Box 33-820
09 486 9785
When we receive a complaint we will consider it and follow our internal complaints policy and procedure. We may need to contact you for further information, and we will let you know how we intend to resolve it. We aim to resolve complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know that we need more time to consider your complaint.
If you are dissatisfied with the outcome of your complaint you may refer your complaint to Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service. FSCL is our independent external ombudsman and dispute resolution service that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL’s service is free of charge to you. You can contact them at:
Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service
PO Box 5967
0800 347 257 or 04 072 3725
We welcome any questions or queries you have in relation to this important information.